Makes most sense for small teams already running Zapier; the free tier is stuck on GPT-3.5 and website embedding needs a paid plan.
Kenning's take
What it does
Zapier Chatbots lets a business build an AI chatbot trained on its own FAQs, documents and web links, then share it by link or embed it on a website. The chatbot can capture lead details and pass conversations into Zapier automations that connect to over 8,000 apps. Paid plans add more chatbots, more knowledge sources, website embedding and removal of Zapier branding.
- Train on FAQs, documents and public links
- Lead collection forms in the chat
- Embed on a website or share a public link
- Connects to 8,000+ apps through Zapier automations
- Conversation history and analytics
Who it suits. Small businesses and support or sales teams that want a simple customer-facing chatbot tied into their existing tools.
Key facts
- Category
- Business tools
- Part of
- Zapier
- Made by
- Zapier
- How to get it
- sign up on zapier.com; free plan and 14-day trial of all features without a card
- Works on
- Web
- In the UK
- Yes
- Free plan
- Free forever: up to 2 chatbots, GPT-3.5 model, public link sharing
Pricing
| Plan | Price | Billed |
|---|---|---|
| Chatbots Pro | $13.33 | month, billed annually ($160) |
| Chatbots Advanced | $66.67 | month, billed annually ($800) |
| Chatbots Custom | contact sales n/a | n/a |
FAQ
Is Zapier Chatbots free?
Yes, the free plan allows up to 2 chatbots. Pro costs $13.33 a month billed annually.
Can I put a Zapier chatbot on my website?
Website embedding is included from the Pro plan upwards; the free plan shares the chatbot by public link.
What can a Zapier chatbot connect to?
It can pass data into Zapier automations that link to over 8,000 apps.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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