Mid-sized support teams wanting no-code AI chat agents on WhatsApp and web; open source, but hosted plans start at €149 a month.

Kenning's take

What it does

Tiledesk is a no-code, open-source platform for building AI agents that answer customer questions, qualify leads and book appointments. Agents draw on a company's own knowledge base and can be published to web chat, WhatsApp, voice and email. It is made by an Italian company and offers a 14-day free trial.

• Visual Design Studio for building conversations
• Knowledge base connections for AI answers
• Web, WhatsApp, voice and email channels
• Shopify and MCP integrations
• Human handover and white-label option

Who it suits. Support and sales teams, mainly in mid-sized companies, that want AI chat agents without writing code.

Key facts

Category

Business tools

Made by

Tiledesk S.r.l.

Based in

Italy

How to get it

self-serve 14-day free trial, then paid plans; enterprise and white-label through sales

Works on

Web, iPhone

Free plan

14-day free trial, no credit card

Pricing

Plan	Price	Billed
Pro	€149	month
Business	€499	month
Enterprise	€contact sales	Not stated

source

FAQ

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.