Developers putting agents on phone lines who want to pick their own models; the $0.05 per-minute fee is only the start of the bill.
Kenning's take
What it does
Vapi gives developers the infrastructure to build voice agents that answer support calls, qualify leads or book appointments. It connects speech recognition, a language model and a voice provider of the developer's choice, and handles telephony, monitoring and call testing. Billing is per minute, with model costs passed through at cost.
- Choice of transcriber, LLM and voice providers
- Built-in telephony and SIP, plus Twilio and Vonage
- Call testing and simulation
- Real-time monitoring of calls
- SOC 2, HIPAA and PCI compliance
Who it suits. Developers and companies putting AI agents on phone lines for support, sales or scheduling.
Key facts
- Category
- Developer tools
- Made by
- Vapi, Inc.
- How to get it
- self-serve sign-up with $5 free credit; Pro and Premier through sales
- Works on
- API, Web
- Free plan
- $5 free credits
- API price
- $0.05 per minute Vapi hosting; transcriber, model and voice passed through at cost (e.g. Deepgram about $0.01 per minute)
Pricing
| Plan | Price | Billed |
|---|---|---|
| Core | $29 | month |
| Pro | $999 minimum | month |
| Premier | $contact sales | Not stated |
FAQ
How much does Vapi cost?
Vapi charges $0.05 per minute for hosting, plus the transcription, model and voice providers at cost. Paid support packages start at $29 a month.
Is there a free tier?
New accounts get $5 of free credit.
Is Vapi HIPAA compliant?
Vapi says it is SOC 2, HIPAA and PCI compliant; HIPAA data handling is a $2,000 a month add-on.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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