Developers putting agents on phone lines who want to pick their own models; the $0.05 per-minute fee is only the start of the bill.

Kenning's take

What it does

Vapi gives developers the infrastructure to build voice agents that answer support calls, qualify leads or book appointments. It connects speech recognition, a language model and a voice provider of the developer's choice, and handles telephony, monitoring and call testing. Billing is per minute, with model costs passed through at cost.

  • Choice of transcriber, LLM and voice providers
  • Built-in telephony and SIP, plus Twilio and Vonage
  • Call testing and simulation
  • Real-time monitoring of calls
  • SOC 2, HIPAA and PCI compliance

Who it suits. Developers and companies putting AI agents on phone lines for support, sales or scheduling.

Key facts

Made by
Vapi, Inc.
How to get it
self-serve sign-up with $5 free credit; Pro and Premier through sales
Works on
API, Web
Free plan
$5 free credits
API price
$0.05 per minute Vapi hosting; transcriber, model and voice passed through at cost (e.g. Deepgram about $0.01 per minute)

Pricing

PlanPriceBilled
Core$29month
Pro$999 minimummonth
Premier$contact salesNot stated

source

FAQ

How much does Vapi cost?

Vapi charges $0.05 per minute for hosting, plus the transcription, model and voice providers at cost. Paid support packages start at $29 a month.

Is there a free tier?

New accounts get $5 of free credit.

Is Vapi HIPAA compliant?

Vapi says it is SOC 2, HIPAA and PCI compliant; HIPAA data handling is a $2,000 a month add-on.

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.